Shades of Maldives - Travel Agency in Maldives

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05th Floor, C.H.P-4, Maafannu, Orchid Magu, Male
Republic of Maldives
Phone : +960 3304007, Fax : +960 3304006
info@shadesofmaldives.com

About Us

Established in 2005, shades of Maldives is a leading independent inbound Travel Agency in Maldives, maintaining a high standard of quality control and an unsurpassed tours operation. We currently represent a range of leading tour operations for markets such as China, France & Russia. The volume of business generated and the positive annual growth since its inception allows us to command a strong buying power among independent resort chains alike. We work with Tour Operators locally and internationally offering the best Maldivian Tourist products at attractive rates, combining reliability and efficient service that results in satisfied customers and rich business associates. Our specialized holiday criteria are Family Holidays, Luxury Holidays, Spa experiences, Honeymoon Holidays, Wedding Special & MICE Market. We offer a wide range of services and a choice of various resorts through our network of Maldivian Hoteliers

Our Mission
Simplyfying & streamlining the business of Travel

Our Vision
To anticipate and act upon the evolving needs of our customers and partners, responding to them with excellence in our people and processes.

Our Values
We believe interactions with our customers, partners and employees must always be open, fair, respectful & honest. We provide our customers with personal attention quality work and maximum value. We encourage thinking beyond conventional wisdom

Our Team | Services | Associates

Services

We pledge that all of your travels will be first class because our goal is to provide consistent superior service and maintain proper standards. Our commitment to each individual travellers needs is of paramount importance and encompasses all aspects of travel, for pleasure and business.

All Guests will enjoy the (Complimentary) legendary hospitality of Shades of Maldives

All guests will be met on arrival at the airport by our representatives & We page the guests by their names on Shades of Maldives name boards.

Punctuality is highly respected when meeting guests at any place any time of the day. Our representatives are in possession of Airport Identity Card approved by the government of Maldives which grants the permission to enter into the airport and if any of your guests seek any assistance inside the airport, our representatives will always offer assistance. They can enter up to the immigration area.

We will take care of formalities and following up when there's a miss handled luggage.

All guests will be welcomed on arrival with a welcome bag inclusive of mineral water bottles, perfumed tissues, welcome letter with emergency numbers, snack & welcome gift.

Our representatives will always accompany the guests to respective jetty where the boats from reserved resort are found or if it is a seaplane transfer, will assist in check-in & then will accompany up to the vehicle which will take the guests up to seaplane takeoff point.

Once the rooms are reserved with a firm booking request, all arrangements will be perfectly communicated to the respective resort & if any special requirement advised, that will too be informed well in advance in order to avoid confusions at last minute.

During the stay we will contact the guest & verify whether they are satisfied with arrangements and will provide details with regard to departure.

Guests can 24hrs contact us if any need arise & we will be more than happy to serve them in such situation.

All guests will be met on departure at the airport by our representatives & will provide assistance by accompanying them up to check-in counters. As part of our quality improvement process, our 24-hour airport staff is now attired in uniforms which assures easy identification in a crowded Arrivals lounge. We have also invested heavily in a state-of-the-art software system which completely automates booking and invoicing processes, and enhancing our response capability substantially.

A part from these services enjoyed by our guests, you too can enjoy our efficient service

All your enquiries will be attended immediately online and replied within 24 hrs with all required details in appropriate manner.

If we are not in a position to confirm your requested resorts due to high occupancy, we will always do our best to fulfil your requirement by a suitable replacement on immediate basis.

We will always update you on new products in the market and best deals during low seasons in order to improve business

We will send you a weekly update on availability status of our room allotment (Strengths of Shades of Maldives grow day by day and our daily room allotment base with resort has increased up to over 50 rooms in well known resorts)